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Showing posts with label PBA. Show all posts
Showing posts with label PBA. Show all posts

Thursday, June 6, 2024

Time to Rethink Water Use; Six months of free water, rebates

 Penangites waking up to higher water bill reality

From cheap to pinch: Penangites are unhappy about the new water tariff hike as they feel it is a burden. — KT GOH/The Star

GEORGE TOWN: Having boasted the cheapest water in the country for almost 30 years, Penangites received a wake-up call when the new water tariff was announced.

Now, many Penangites realise that they had taken cheap water for granted and they are feeling the pinch.

Retiree Mariam Abdul, 59, said her household of six family members saw their two-month water bill shoot from about RM50 to RM150.

Penang homes are billed for water once every two months since 25 years ago.

“We never really thought about how much water we used because our water bills were always so low,” she said.

The recent increase has prompted Mariam to become more mindful and encourage her family members to adopt better habits.

According to the former teacher they have begun checking for leaks, installing water-saving devices and turning off taps while brushing teeth or washing dishes.

“It has been a learning curve, but it is worth trying,” said the grandmother of four.

This sentiment is echoed by another Penangite, Ronny Lim, 39, who described his latest water bill as a “wake-up call”.

“We used to take things lightly, like using the water hose freely while washing our cars. Now, we start with a pail of soapy water before spraying the cars down,” he said.

The factory technician even stopped his children from playing with water while taking long baths.

“With the cost of almost everything going up now, I guess the price of water must go up too,” Lim said.

For the first 20,000 litres, Penangites used to pay just 22 sen per 1,000 litres. As of February, that became 62 sen (up 182%).

For 21,000 litres to 35,000 litres, it became RM1.17 per 1,000 litres (up 154% from 46 sen). Additional water consumption incurs much higher surcharges.

Penang’s water rates had stayed the same for almost 30 years, causing tap water here to be the cheapest in the country for over a generation.

Although water rates in all states were reviewed earlier this year, hundreds of Penangites had lodged official complaints and even the state assemblymen grumbled.

One of them was Batu Lanchang assemblyman Ong Ah Teong from DAP, who said the increase has burdened the people from the lower-income group.

“We are not opposed to the increase, but it should have been implemented gradually and incrementally, rather than a sudden 200% hike,” he said.

Seberang Jaya assemblyman Izhar Shah Arif Shah from Bersatu said, “don’t expect people to accept a high increase. It should be done in stages, not abruptly.”

Penang infrastructure and transport committee chairman Zairil Khir Johari said it was high time now for Penangites to use water wisely as it is a vital resource.

He said that despite the increase, the Penang water tariff is still among the lowest in the country.“The increase will help raise funds for much-needed water infrastructure projects such as pipe replacements and the building of new water treatment plants to ensure our water security,” he said.

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Six months of free water, rebates

Easing the burden: The Penang government responds to criticism over new water tariffs by offering 10,000 litres of water free for six months, starting July. Households will save RM6.20 per bill, with larger families earning below RM5,000 receiving an additional RM20 rebate. — LIM BENG TATT/The Star

GEORGE TOWN: After receiving widespread criticism for its new domestic water tariff rates introduced in February, the Penang government has decided to offer consumers the first 10,000 litres of water for free for the next six months starting July.

Since Penang households are billed for water once every two months, this rebate will translate into savings of RM6.20 per bill for consumers.

Larger households with income of below RM5,000 will receive a RM20 rebate under the Family Friendly Rebate scheme, said Penang infrastructure and transport committee chairman Zairil Khir Johari.

“The exemption and rebate will be given from July to December.

“The state takes note of complaints regarding the new domestic water tariff rates following readjustment by the National Water Service Commission (SPAN) which has been in effect since February.

“Although Penang still enjoys the second lowest tariff in the country with the new tariff rates, many had complained due to the drastic increase from the previous tariff which was adjusted after 31 years for the first band (20 cubic metres) and nine years for the other bands.

“Therefore, the state has instructed the Penang Water Supply Corporation (PBAPP) to offer rebate for those residing in Penang,” he said in a statement yesterday.

According to Zairil, the rebates are provided to reduce the financial burden of the people.

“Water would be free for the first 10,000 litres for each bill for the next six months from July to December.

“The RM20 Family Friendly Rebate scheme for large households (eight people and above) would be expanded to those with an income of RM5,000 and below; an increase from RM2,250 previously,” he said.

With the rebates, Zairil said all domestic water consumers would enjoy a rebate of RM6.20 for each bill.

“For example, users in the first band only need to pay RM6.20 (RM12.40 minus RM6.20) for two months, while consumers in the second band, billed for RM30, only need to pay RM23.80 for two months’ consumption,” he added.

There are around 660,000 PBAPP account holders in Penang.


Related

Penang water consumers to get new rebate scheme in July

Sunday, October 9, 2016

Water corruption, an integrity crisis is disruptive, debilitating, damaging and hurting us

 
Water Corruption | SSWM http://www.sswm.info/content/water-corruption

The Star Says: A crisis of integrity and a lesson to be learnt


THE country’s gaze is fixed on the alleged corruption in the Sabah Water Department, following the arrest of two of its senior officers.

How can it not be when the Malaysian Anti-Corruption Commission (MACC) displayed at a press conference on Wednesday the cash, cars and luxury goods found in the duo’s homes and offices?

If a picture is worth a thousand words, imagine how much power there is in photographs of items worth tens of millions of ringgit.

And the numbers that the case has yielded so far are dizzying.

The MACC has seized about RM57mil in cash, nine cars (estimated value is RM3mil), 19.3kg of gold jewellery (RM3.6mil), almost 100 handbags (RM500,000) and 127 land title deeds.

The commission has also frozen bank accounts with balances totalling RM60mil.

It is certain that more assets will be uncovered as the probe deepens and widens.

There are additional figures to digest.

The MACC has discovered that the department had given contracts to 38 companies owned by family members and proxies of the two senior officers.

These contracts were awarded for projects funded by the Federal Government. In total, RM3.3bil was set aside for the projects.

The Star reported yesterday that 60 sen out of every ringgit thus allocated was pocketed by many individuals.

We marvel at the size of the MACC’s haul and we are outraged by the extent of the apparent theft of government funds, but we should also take note of another set of numbers.

According to 2015 statistics from the National Water Services Commission, which is better known as SPAN, 87.9% of Sabah’s population has treated water supply.

Only Kelantan has a lower water coverage (64%), although SPAN explained that many households in Kelantan relied on alternative water sources.

At the national level, 95.5% of the population has water coverage.

Sabah did just as poorly in the handling of non-revenue water (NRW), which is the difference between the water that comes out of the treatment plants and the water for which consumers are billed.

The gap is due to theft, leakage, burst pipes, faulty meters and maintenance works.

Last year, Malaysia’s NRW rate was 35.5%. Sabah’s rate was 55.1%, which again placed the state as second from the bottom.

Perlis was slightly worse, with 56.3%.

Yes, Sabah is large, and its rural communities are dispersed. But the same can be said about Sarawak, which has performed better in these areas of water supply management.

Whichever way you look at it, Sabah cannot claim to have a sparkling record in providing water to the people and in taking care of the water infrastructure. And now we can think of many million reasons why this is so.

The MACC investigations probably have some way to go, and if it leads to people being charged in court, a lot more will have to happen before the Sabah Water Department case can be put to rest.

Nevertheless, this is also a time for a compelling case study on how corruption directly hurts us.

Here is a great example of why we should all fight corruption. Underestimate its impact, and we may one day be left high and dry. Let us not waste this learning opportunity.

We have lately been fretting about being hit by a water crisis, but we should also understand that an integrity crisis is just as disruptive, debilitating and damaging. The Star Says

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Water fiasco: RM114 million seized from Sabah water officials 

https://youtu.be/01stOYgM9x0 It was a record haul by the Malaysian Anti-Corruption Commission – RM114mil seized from two top officer...


No water but officials flush with funds: abuse of power, nepotism, cronyism, bribery and money laundering

Jabatan Air Negeri Sabah - http://malaysianlogo.blogspot.my/2014/06/jabatan-air-negeri-sabah-sabah.html KOTA KINABALU: Everywhere in Sab...


 Jabatan Air Negeri - Customer Service How the millions were stolen? 1. Contracts broken down to small packages of RM100,000 ea...


PBA in a fix over Penang water cut; billion litrea Water waste via leaky pipes 
 Jabatan Air Negeri - Customer Service How the millions were stolen? 1. Contracts broken down to small packages of RM100,000 ea...

Saturday, October 8, 2016

Water theft: 60% of RM3.3bil project allocation stolen by senior officers

 
Jabatan Air Negeri  - Customer Service


How the millions were stolen?


1. Contracts broken down to small packages of RM100,000 each. This is to ensure the director or the deputy can award the contract.

2. Department carries out a limited tender process whereby between eight and 10 companies registered as contractors with the department are invited to put in their bids.

3. All the companies invited tend to act in concert. The ‘limited tender’ process is ‘fixed’ and given to the lowest bidder.

4. The other companies are paid off for their participation.

5. The project is finally carried out at a fraction of the tendered price.

Senior official: Unprecedented scale of corruption going on since 2010


In a shocking revelation, a senior government official said some 60% – close to RM2bil – of the RM 3.3bil Federal Government allocation for water projects in Sabah was siphoned off into individual pockets.

The projects were broken up into awards of less than RM100,000 each and tendered out to companies owned by the families of two top civil servants.

60% of project allocation stolen

 
Under scrutiny: MACC sources said they had identified 40 witnesses, mainly state Water Department officials, to have their statements recorded.

KOTA KINABALU: It’s shocking. Sixty sen out of every ringgit allocated by the Federal Government for water projects was siphoned off into the pockets of many individuals.

A senior state government official said only 40% of the federal allocations for water reached the ground in Sabah, and the rest of the money seemed to have been pocketed by individuals.

The official, who has knowledge of developments in the investigations involving the two senior Sabah Water Department officers, said there seemed to be an unprecedented scale of corruption involving the siphoning of federal allocations amounting to RM3.3bil for water projects in Sabah since 2010.

The Malaysian Anti-Corruption Commission (MACC) has arrested Sabah Water Department director Ag Tahir Ag Talib, 54, and his deputy Teo Chee Kong, 52, and seized over RM115mil, including some RM57mil in cash, from their houses and office.

Two others, including Teo’s older brother – a 55-year-old businessman – and his accountant have been arrested since Tuesday for investigations into what is possibly the country’s biggest abuse of power, bribery and money laundering case.

It is believed the tender process was fixed so that proxy companies would get the project at inflated prices.

In many cases, the projects were broken up into smaller parcels of up to RM100,000 to avoid the tender process.

The director or his deputy can sign off projects below RM100,000.

MACC deputy chief commissioner (operations) Datuk Azam Baki has confirmed that there are 38 companies owned by family and friends of the two detained civil servants.

It is learnt that 17 of the companies were connected to the director while 21 were linked to his deputy.

These companies are said to have been used as fronts to take part in limited tenders to secure the projects.

This has been happening over the last five years with the amount adding up, sources explained, but declined to reveal the specific details of the projects.

MACC sources said they had identified 40 witnesses, mainly state Water Department officials involved in processing the contracts and contractors, to have their statements recorded.

A special team of 70 MACC officers are continuing to record statements, and scan through documents and the money trail.

They are also getting the director and his deputy to declare all their assets under Section 36 of the Malaysian Anti-Corruption Act 2009 as investigators want to obtain comprehensive details of their wealth.

So far, MACC has recovered some RM57mil in cash found from their offices, homes and safe boxes, frozen RM60mil in bank accounts of the duo including that of a company they were linked to.

They also seized 19.3kg of gold jewellery worth about RM3.64mil from the duo, and some 97 designer ladies handbags worth RM500,000 used by the director’s wife.

They also recovered some 127 land titles from Teo.

MACC is also working to repatriate funds banked into an account in a neighbouring country.

By Muguntan Vanar and Ruben Sario The Star/ANN

Pairin: State had nothing to do with stolen funds

 
Normal day: It’s business as usual at the Sabah Water Department despite the corruption issue surrounding the office.

KOTA KINABALU: The state government had nothing to do with the RM3.3bil Federal Government allocation to the Sabah Water Depart­ment, from which a large amount has been siphoned off.

Deputy Chief Minister Tan Sri Joseph Pairin Kitingan said the projects allocated since 2010 came under the Rural and Regional Development Ministry.

Sabahan Datuk Seri Mohd Shafie Apdal held the portfolio until 2015, when he was dropped from the Cabinet.

Pairin, who heads the state Industrial Development Ministry, said his ministry had no knowledge of the allocations as the water agency was the implementing agency for the federal funds.

Pairin said the procurement of the projects as well as the payments were handled by the federal ministry and the state water department.

“In light of this development, my ministry will study and propose an appropriate reporting system,” he said.

Investigators are looking into the possibility of some VIPS having links to the bribery and money laundering that have now been uncovered.

The sources, however, said it was still premature to speculate.

Foreign Minister Datuk Seri Anifah Aman had to step in to put an end to rumours linking the case to Kimanis Umno and also him.

Anifah, the Kimanis Umno division head, said MACC should be allowed to do its job.

He also threatened to take action if the defamatory statements continued to be published.

The Kimanis Umno link came as both the Sabah Water Department director Ag Tahir Ag Talib and his deputy Teo Chee Kong are from Beaufort and the Kimanis area.

There were claims on social media that Ag Tahir was the Kimanis Umno treasurer.

This has since been denied.

Sabah Chief Minister Datuk Seri Musa Aman has also ordered an immediate review of procurement procedures, and monitoring and financial management of all state departments and agencies, particularly those involving allocations and funds outside the state budget.

Musa, who is also state Finance Minister, gave an assurance that the review would not affect the ongoing MACC investigations. - The Star/ANN

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Logo Jabatan Air Negeri Sabah - http://malaysianlogo.blogspot.my/2014/06/jabatan-air-negeri-sabah-


https://youtu.be/01stOYgM9x0 It was a record haul by the Malaysian Anti-Corruption Commission – RM114mil seized from two top officer... 

Sep 21, 2016 ... PBA in a fix over Penang water cut; billion litres water waste via leaky pipes ... Delay in repairs on a leaking pipeline at Medan Pantai Jerejak causes a ... Jaseni said they were ready to proceed with the repairs on the pipe at ...

 

Friday, October 7, 2016

No water but officials flush with funds: abuse of power, nepotism, cronyism, bribery and money laundering

 
Logo Jabatan Air Negeri Sabah - http://malaysianlogo.blogspot.my/2014/06/jabatan-air-negeri-sabah-sabah.html

KOTA KINABALU: Everywhere in Sabah, there was only one topic – the huge stash of cash found in the homes of Sabah Water Department director Ag Tahir Ag Talip and his deputy Teoh Chee Kong.

Sitting in the lap of luxury: There’s more to Ag Tahir (left) and Teoh than meets the eye.

And what made Sabahans even more upset was the fact that there are many areas in Sabah still without proper piped water and disruptions are common. The usual excuse is: there are insufficient funds to carry out projects.

One resident from Sabah’s northern Kota Marudu said many villagers have been asking the state Water Department to get piped water and meters for their houses.

But the officials often said there were no funds although the main water pipe ran past their village.

“We suffer without water especially during the dry season. They have never entertained us because we can’t pay for the deposit,” said a Kota Marudu resident.

“It is not a question of envy. It is theft of public funds to me,” said restaurant owner Cheah Kok Lo.

A Beaufort resident, Rosita Ismail, 35, said: “I hope their arrest will serve as a lesson to future leaders.

“Don’t keep telling us the government has no money and to be patient,” she added.

Giant treasure trove - 38 companies got million-ringgit deals while public left without water


They lived like ordinary people, with only the luxury cars giving a hint of the wealth they have amassed. But even MACC investigators are shocked at the amount of money two top officers of the Sabah Water Department skimmed from projects in a state where many areas do not have piped water. The treasure just got bigger, too – another RM870,000 in cash and more jewellery have been recovered and the total could hit RM300mil.

 
Proof is in the mansion: Teoh’s house in Luyang near Kota Kinabalu.

KOTA KINABALU: Thirty-eight companies owned by family members and proxies of Sabah Water Department director Ag Tahir Ag Talib and his deputy Teoh Chee Keong were given water contracts worth millions for RM3.3bil worth of federal projects since 2010.

Malaysian Anti-Corruption Commission (MACC) sources said that 17 of the companies were held by siblings and family members of Ag Tahir and another 21 companies were owned by Teoh’s relatives.

The sources said the 54-year-old director and his 52-year-old deputy will be made to declare all their assets under Section 36 of the Malay­sian Anti-Corruption Act 2009 as the MACC wants comprehensive details of their wealth.

“We want to know what they own in a comprehensive way,” MACC deputy chief commissioner Datuk Azam Baki said yesterday.

He said they needed the two to give full details of their property and wealth. The sources said 40 witnesses have been identified, mainly Water Department officials and contractors.

Asked about talk that a few witnesses had left the country, Azam said all witnesses wanted by MACC were in Sabah.

He said they were gathering more documents and information in their investigations into the case, which involves abuse of power, nepotism, cronyism, bribery and money laundering.

Azam said they would be using Asean’s Mutual Legal Assistance Agreement (MLA) to get cooperation from a neighbouring country to get back money stashed in a bank account linked to the duo.

He said a special MACC team of investigators involving 70 personnel has been working on the case since last year.

Another RM870,000 and gems recovered as safes are opened


KOTA KINABALU: Graft investigators are still amazed at why two top officials of the Sabah Water Department kept a whopping RM53.7mil cash with them as the wealth continued to pour out of bank safe deposit boxes.

An additional RM870,000 in cash and a large amount of jewellery were recovered yesterday after Malaysian Anti-Corruption Com­mis­sion (MACC) investigators opened the last of the boxes.

The MACC is expected to call jewellers to assist in estimating the value of the jewellery recovered.

The investigators, who have been questioning the director Ag Tahir Ag Talip and his deputy Teoh Chee Kong for the past 72 hours, have yet to get answers on the source of cash found in both their houses and offices.

“We don’t know yet. We are recording their statements but we still have not established how and why they had such a large of amount of money,” an MACC investigator said on condition of anonymity.

Sources said the designer watches seized have also yet to be valued.

The 127 property and land titles found at the deputy director’s house might easily be worth over RM60mil in conservative estimates, the sources said.

“At the end of the investigations, we might be looking at between RM200mil and RM300mil in total,” the source added.

The two are under investigations for alleged abuse of power, kickbacks and money laundering in connection with RM3.3bil worth of contracts for federal-funded pro­jects given out by the Water Department in Sabah since 2010.

By Muguntan Vanar and Stephanie Lee The Star/ANN

Modest cover for a pile of treasure


KOTA KINABALU: On the outside, they were well-paid civil servants who were living modest lives and not known to flash their wealth.

But behind closed doors, they were sitting on a mind-boggling amount of cash, jewellery, watches and cars.

 
Sitting in the lap of luxury: There’s more to Ag Tahir (left) and Teoh than meets the eye.


Sabah Water Department director Ag Tahir Ag Talip and his deputy Teoh Chee Kong were quite well-known in their neighbourhoods but no one had the faintest idea of the pile of treasure they were sitting on.

The 54-year-old Ag Tahir did have a penchant for luxury cars.

“He keeps to himself and he does not socialise much although he is well known,’’ said a person who knows him.

He said he had seen the director use most of the luxury cars which were seized by the MACC on Wednesday.

“I’ve seen him in the Range Rover. I believe all the cars in the media pictures are his. I’ve seen him driving those vehicles,” he said.

However, it is not known if the vehicles were registered under under Ag Tahir’s name.

It is learned the cars were seized from the house of one of his family members.

The nine luxury vehicles seized included a Range Rover V8 (worth RM1.1mil), Mercedes Benz C300 (RM308,000), Audi A1 (RM180,000) and Lexus ES (RM260,000).

Others familiar with Ag Tahir said he is from Sabah’s south-western Bongowan in Papar district. He was not known to be a show-off although he did take overseas holidays. He is a father of three – two daughters and one son – with the older daughter married with her own family.

The 52-year-old Teoh, from whose house and office graft investigators seized some RM7.5mil cash and 127 land titles and grants, was described as a very low-profile officer who moved around in an old Toyota Vios.

He lives in a bungalow in Luyang here, was from Sabah’s south-western Beaufort district. However, he had made many trips to Australia and might have been planning to migrate.

An engineer by training, he was from a well-to-do Sabah family involved in construction, development and hotel businesses. Friends and associates describe him as a very helpful person who never flashed his wealth.

“He does not even wear a watch,’’ a friend said.

Teoh had been in the post for about four years and was also in charge of the department’s west coast water operations.

Both have been remanded for a week since Wednesday.

MACC officers have also arrested a contractor with the title of Datuk and his company accountant.

More arrests are expected as they also try to trace money banked into a neighbouring country.

Jewellery seized from Sabah Water Dept duo valued at over RM3mil

 

 
Some of the watches, rings and necklace seized from the homes of the civil servants in Kota Kinabalu.

KOTA KINABALU: Jewelleries that were seized from the two senior officers of the Sabah Water Department following corruption investigations have been valued at more than RM3.6mil.

It is learnt that the valuables seized from department director Awang Tahir Awang Talip (pic) weighed some 14.5kgs, with a bank valuing them at about RM2.74mil.

The ones recovered from the deputy director, Teoh Chee Kong, have been valued at around RM900,000.

Sources said the valuation process of the jewelleries, including watches, gold rings, bracelets and necklaces, was carried out from 10.30am to about 12.15pm on Friday.

Tahir and Teoh have been remanded following their arrest on Tuesday by Malaysian Anti-Corruption Commission officers who discovered over RM114mil, including RM53mil cash, and valuables in their homes and offices.

PWD director claims trial to two charges


KUALA LUMPUR: Malacca’s Public Works Department director Datuk Khalid Omar was charged in a Sessions Court here with two counts of money laundering involving more than RM4mil.

Khalid, 56, was accused of money laundering activities totalling RM2,135,634.13 in his Amanah Saham Didik account on July 1, last year. He also faced a second charge of having RM1,984,797.08 in his Amanah Saham Wawasan 2020 account which was the proceeds from illegal activities, on Sept 1, the same year.

The offences were alleged to have been committed at Amanah Saham Nasional Berhad, Menara PNB, Jalan Tun Razak here.

He was charged under Section 4(1)(b) of the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (Act 613).

Khalid claimed trial before Judge Azura Alwi yesterday.

Judge Azura then granted deputy public prosecutor Ahmad Akram Gharib’s request to transfer the case to the Sessions Court in Malacca.

On Sept 29, Khalid claimed trial in a Sessions Court in Malacca to 16 counts of corruption and money laundering, involving more than RM1.28mil.

He pleaded not guilty to all charges – 13 for corruption and three for money laundering. Judge Meor Sulaiman had set bail at RM100,000 for the corruption charges and RM150,000 for the money laundering charges with one surety. Khalid posted the bail.

The court set Nov 4 for mention.


TI Malaysia: Set cap on civil servants’ tenure


KUALA LUMPUR: Transparency International Malaysia is calling for a maximum tenure of three years for senior civil servants, following the biggest ever seizure by the Malaysian Anti-Corruption Agency (MACC) in Sabah.

Its president Datuk Akhbar Satar said putting a cap on the tenure could prevent the officials from getting too close to their clients and being influenced by those with money.

However, those with corrupt intent would surely find a way to cheat, he added.

“Therefore, the most important thing is, the handlers must have integrity,” he said, adding that a crisis of integrity is looming in the country.

On Wednesday, the MACC seized RM114mil worth of cash from the homes and offices of the Sabah Water Department’s director and his deputy, besides also recovering luxury vehicles, watches, jewellery and handbags.

Akhbar said he was surprised the officers could, and dared to, amass the amount of cash and luxury products.

“It’s a red flag if the officers are living beyond their means,” he said.

Citing statistics from the Association of Certified Fraud Examiners, Akhbar said 5% of a company’s revenue is lost to fraud each year.

He said the prevention unit of the MACC and the Malaysian Institute of Integrity should be roped in to train staff members.

“Don’t just train them on how to improve productivity or get promoted. Make them sit for anti-fraud courses from time to time, too.”

For checks and balances, Akhbar suggested that huge projects by government departments must be approved by an oversight committee, a common practice in Britain and many European countries.

Centre to Combat Corruption and Cronyism (C4) founder Cynthia Gabriel said besides limiting the tenure of top government officers, declaration of assets once every few years should also be made compulsory.

She added that annual reports of government departments must be published for the public to keep track of their activities, expenditure and projects.

By Tho Xin Yi The Star/ANN

Related posts:

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Wednesday, September 21, 2016

PBA in a fix over Penang water cut; billion litres water waste via leaky pipes

Water letdown: Residents waiting for their pails to be filled by a PBAPP employee during the water cut.

Buckets of frustrations

Delay in repairs on a leaking pipeline at Medan Pantai Jerejak causes a host of problems for folk in the southern part of Penang island as unexpected water cuts disrupt their daily activities.


Jaseni (centre, with umbrella checking out the welding work to reseal the leaking section of the pipeline at the repair site at Medan Pantai Jerjak, near to Sungai Dua Besar.

Users left high and dry as rain delays repair works on leaking pipeline


MORE than 80,00 people from Bukit Dumbar to the southern areas of Penang island were fuming over the delay in the return of water supply.

A reader called The Star claiming that he could not get through to the Penang Water Supply Corporation Sdn Bhd (PBAPP) hotline for an explanation after the water supply to his condominium was cut off on Monday morning.

Peter Lee, 58, a manager, said his friends in Batu Uban faced a similar problem.

Housewife K.L. Lim, 63, from Sungai Nibong said her family ran out of drinking water and had to buy water from shops.

“We did not stock up on water since we did not know about the matter. There is still water for showers but not enough for drinking,” she said.

At SJK (C) Kwang Hwa in Jalan Sultan Azlan Shah, Sungai Nibong, the water disruption resulted in the school using water from fire hydrants in the school premises.

A representative from the school said the water cut began on Monday afternoon and only resumed at 1pm yesterday.

“We needed water for the toilets and canteen.

“We had to use pails to collect water from the three fire hydrants in the school to deal with the disruption until the water supply resumed,” said the representative.

During a press conference that was also attended by state Works, Utilities and Transportation Committee chairman Lim Hock Seng, PBAPP chief executive officer Datuk Jaseni Maidinsa apologised for the water disruption.

He said PBAPP detected a leak on a 900mm diameter pipeline at 9am on Monday at a river crossing at Medan Pantai Jerejak, near Sungai Besar.

The pipeline was then shut down for repair work, and a cofferdam built quickly to isolate the repair site.

Jaseni said they were ready to proceed with the repairs on the pipe at 9.45pm on Monday and had expected work to be completed by about 6am on Tuesday but “work was held up by 10 hours due to the heavy rain, high river water and high tides”.

“The welding work to reseal the leaking section of the pipeline could only commence after the site was finally drained at 7.45am on Tuesday.

“The challenge was to gain access to the leaking section of the pipeline overnight. We managed to meet the standard requirement by finishing the work in about 29 hours, as we are allowed up to 48 hours for repairs to pipes that are more than 600mm in diameter.

“It would have taken us only 19 hours without the delay, and we apologise to consumers. On-site work has been finalised and water supply should resume from 2pm,” he said at Komtar yesterday.

Jaseni said four water tankers were deployed to provide water to residents living on higher grounds.

He said PBAPP optimised the pumping of water from Bukit Dumbar via the two other key pipelines to all the southern areas of the island, including the Bayan Lepas Free Trade Zone and the Penang International Airport during the shutdown period.

It was reported that a new RM11.9mil water station at Bukit Dumbar could pump up to 270 million litres of water per day (MLD) to serve 315,000 people living in the southern parts of the island.

Its service areas cover Gelugor, Batu Uban, Sungai Nibong, Bayan Baru, Relau, Sungai Ara, Batu Maung, Bayan Lepas, Permatang Damar Laut, Teluk Kumbar, Gertak Sanggul, Genting and Balik Pulau.

By CHONG KAH YUAN and N. TRISHA kyuan@thestar.com.my

Billion litres water waste via leaky pipes



PETALING JAYA: More than 4.27 billion litres of treated water – enough to fill more than 1,700 Olympic-sized swimming pools or keep Perlis going for 53 days – are leaking out of the country’s ageing pipe system every day.

Experts warn that more will be wasted unless drastic measures are taken.

If saved, that amount of water could ease stressed water supplies in the Klang Valley, as fears of a shortage and rationing loom dangerously.

According to the National Water Services Commission (SPAN), non-revenue water (NRW) accounted for 36.6% of all water pumped out of treatment plants in 2013, or about 5.69 billion litres a day.

This was higher than 2012, which saw a 36.4% NRW.

Of this amount, at least 75% was due to problems like leaky asbestos-cement pipes and other infrastructure problems.

Association of Water and Energy Research (Awer) president S. Piara­pakaran said that unless the pipes were fixed, more water would be lost even with state governments rushing to build treatment plants to meet a growing local demand.

“When the Langat 2 plant is completed (in 2017), it will pump 1,130 million litres a day (mld). If things don’t change, 300mld will be just lost in the system,” he told The Star.

While a number of states have seen their NRW levels fall in 2013, others such as Selangor saw more water lost.

Malaysian Water Association (MWA) president Syed Mohamad Adnan Alhabshi said more than RM20bil had to be spent to replace the country’s 43,890km-long asbestos-cement pipes.

“You need to spend RM500,000 to change 1km of these pipes,” he said, adding that state governments did not have the money.

He said water operators were unable to invest in stopping NRW as tariffs were low, giving them low revenue.


This was also reflected in SPAN’s statistics – a deficit of RM429mil was incurred by all states combined last year.

MWA council member Hairi Basri said it was not easy to stop NRW as many of the problem pipes were underground.

MWA further estimated that if the country were to keep to SPAN’s NRW target of 25% today, the potential revenue operators could have made in 2013 was RM809.4mil.

SPAN executive director Mohd Ridhuan Ismail said combating NRW was more than just fixing or replacing leaky pipes.

Measures, he said, included mapping pipe networks, setting up district metering zones and a constant pressure management and maintenance of the system.

“It is not a one-off effort and the entire exercise requires huge investment,” he told The Star.

He said state governments were hampered by low water tariffs and could not invest in NRW reduction measures, adding that human capital in this was also a challenge.

Mohd Ridhuan said many states had migrated their assets over to the Water Asset Management Com-pany (PAAB) to ensure their interests were protected.

He said states that had done so had managed to reduce their NRW substantially.

“SPAN believes that the remaining non-migrated states will be able to improve on their NRW once migrated,” he said.

 By Patrick Lee The Star 4 September 2014

Related story:

Worst affectedstates trying to contain the problem

No cost hike for Pahang-Selangor water project

Paper on new national policy for NRW almost ready

Syabas uses new technology to detect leaks





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