Buiding the new 5G tower along Jalan Kuchai Lama in Kuala Lumpur
PETALING JAYA: Experts are calling for a clear digital direction and quick implementation for the rollout of the dual 5G network and the MyDigital ID programme, saying that any delay is unacceptable if Malaysia were to position itself as the choice for leading industries and as Asean chairman. Malaysia, said Federation of Malaysian Consumers Associations (Fomca) vice-president Datuk Indrani Thuraisingham, must have the proper infrastructure to support such targets.
“Since we are championing artificial intelligence (AI) development, setting up more data centres and other related fields, it is fair for the relevant authorities as well as stakeholders to prepare the right infrastructure to support these initiatives.
“It is unacceptable to delay it further as it could have an impact on our country’s economy,” she said in an interview yesterday.
Malaysia has secured billions of ringgit in investment in the past year from global tech firms seeking to build critical infrastructure to cater to growing demand for their cloud and AI services.
The Star also reported that while the number of digital nomads in the country has doubled, Internet connectivity remains a major concern for them.Other countries such as China, pointed out Indrani, have even achieved a breakthrough in satellite-to-ground laser communications that could pave the way for sixth-generation wireless technology – or 6G – and other applications, including remote sensing with ultra-high resolution and next generation satellite positioning technology.
“They have gone beyond 5G and we need to keep up with them,” she said.
On Jan 2, China’s Chang Guang Satellite Technology Co, which owns Jilin-1, the world’s largest sub-metre commercial remote sensing satellite constellation, announced that it had achieved a 100 gigabit per second ultra-high-speed image data transmission rate in testing last weekend.
In terms of consumer rights, Indrani said industry players must deliver what they had promised to customers.
“Some of the customers are already paying for 5G connectivity and they need to deliver it.
“In certain places, even in Selangor and Klang Valley, we cannot get proper connectivity, and some still get 4G networks,” she said, adding that there are also complaints of dropped calls.
Malaysia Cyber Consumer Association president Siraj Jalil said any delay in the rollout of a dual 5G network and MyDigital ID programme only reflected the preparedness of the relevant authorities.
“We need to look back at the objectives of the initiative and why it is still delayed,” he added.
“Since (MyDigital ID) will be our future digital identity and represents our position in the digital landscape, the government needs to be clear on it, especially to the stakeholders which is the rakyat,” he said.
Citing the postponement in the integration of the MyDigital ID with the MyJPJ app, he said such disruptions create a bad perception to the users.
“If we cannot integrate our ID into a multi digital system, like JPJ, it shows that is not being set up properly,” he said, adding that this should be fixed
In October last year, MyDigital ID Sdn Bhd CEO Mohd Mirza Mohd Noor had explained that the integration of MyDigital ID with the MyJPJ app was not cancelled but merely postponed.
The delay, he explained, should be looked at as part of an overall strategy to ensure the success of this feature and to improve the user experience.
Sharing her own personal experience, civil servant Siti Nor Mardiah, 33, said a few months ago, the 5G network completely stopped working on her phone.
“When I called my mobile service provider, they said 5G comes under DNB, and not them. As a solution, they told me to use 4G instead. It has been months and I am still using 4G.
“The same goes for my home Wi-Fi, the 5G doesn’t work for some reason (and) 2.4G works better,” she said.
“What baffles me is that this is the situation in Kuala Lumpur, now I can’t imagine how the network is in rural areas.”
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Fahmi: We can learn a lot from them on improving connectivity
BEIJING: Malaysia is attracted by the success of 5G implementation in China, which currently covers over 90% of populated areas and has led to improved connectivity, especially in rural areas.
Communications Minister Fahmi Fadzil (pic) said this is especially so with the country implementing a dual network model of 5G high-speed Internet to provide quality and inclusive telecommunications services to the people.
This was among the matters discussed by Fahmi at a bilateral meeting with China’s Industry and Information Technology Minister Jin Zhuanlong here on Thursday.“During the meeting, we had the opportunity to discuss various topics, including the implementation status of the 5G network in China and Malaysia, the challenges encountered and key improvements or insights we can learn from each other.
“One of the main challenges we face in Malaysia, particularly in the remote, rural, island and hilly areas, is where fibre installation as a backhaul solution poses significant difficulties,” he told Bernama after the meeting.
Fahmi said the discussion also touched on “direct-to-cell” technology involving low earth orbit (LEO) satellites, which are seen as a potential solution to address Internet problems in remote areas and regions without Internet connection.
According to data from China’s Industry and Information Technology Ministry, the number of 5G base stations in the nation exceeded 4.04 million as of August.The figure accounts for 32.1% of the total number of mobile base stations across China, with the number of 5G mobile subscribers reaching 966 million nationwide.In Malaysia, a total of 7,191 5G sites have been developed across the country with 564 in Sabah and 551 in Sarawak, while the coverage level is now 81.9% in populated areas.
Fahmi said that during the meeting, they also discussed the 5G innovation challenge, which saw vendors as providers of equipment facilities for 5G in adapting and producing innovation.“This is interesting and I request MCMC (Malaysian Communications and Multimedia Commission) to conduct more in-depth talks, including on matters such as the use of submarine cables,” he added.
Fahmi said he hoped that the meeting could strengthen the relationship between the two ministries, thereby helping agencies such as MCMC to obtain useful input in the implementation of the 5G network.
This was the second meeting between the two leaders. The first was in Putrajaya in June last year.
"For most people alive today, anywhere in the world, we have never faced a crisis of such magnitude. It is the first true test of our ability to stand together in the face of a common enemy"
An aerial view shows the newly completed Huoshenshan Hospital. Digital tools helped coordinate its design and construction-Image: REUTERS
Taking advantage of emerging technologies, including Big Data and artificial intelligence, has enabled China to respond rapidly to the impacts of COVID-19 and to fight against its spread;
New hospitals were built in record time and millions of students were able to resume their learning online thanks to the industrial internet;
From coordinating community volunteers to offer municipal programmes online, digital platforms have helped empower citizens in the fight against the virus.
The outbreak of COVID-19 has brought huge challenges across the globe.
There are contradictions and conflicts, but also an unprecedented spirit within humanity to defeat this scourge. Beyond national borders, countries are working together to combat the coronavirus, utilizing joint prevention and control mechanisms while sharing resources and information. Have you read?
In China, people have joined together to contain the virus’ spread. Their achievements have been nothing short of heroic given the exponential rise in confirmed cases, a huge and densely-packed population and the world’s largest human migration simultaneously occurring during the Chinese New Year festivities in January and February.
The involvement of Tencent, a Chinese internet technology company, in promoting the power of digital, is testament to the rise of the industrial internet in the fight against the virus.
While the consumer internet provides services such as social networking and e-commerce to consumers who are self-isolating, its industrial counterpart, focusing primarily on business and industry, has worked to safeguard society’s normal operation, making a profound contribution which we will call the “ACE effect”. Accelerator: a new speed record
Incorporating technologies, including 5G, artificial intelligence, Big Data and cloud computing, the industrial internet is a new, pan-industry infrastructure. Connecting data, while promoting data sharing and its evolving importance, enables the coordination of the entire industry chain. This has given the Chinese manufacturing industry a dramatic boost, leading to an amazing string of new production records.
An excellent example is the newly built Huoshenshan and Leishenshan Hospitals, which offer 2,600 beds in total.
Containing the virus’ spread required additional facilities to handle the patient load and construction workers took just 10 days and 12 days respectively to build and equip both. Digital tools like BIM (Building Information Modelling), allowed the hospitals’ design institutes to utilize the industrial internet, bringing together hundreds of BIM designers nationwide. The hospitals’ design plans were produced in 24 hours and construction drawings in only 60 hours. Onsite construction was so well-organized that thousands of machines were monitored and coordinated in real-time through an industrial internet platform.
Change-maker: the cyber-world becomes the real world
The outbreak increased the digitalization of sectors including medical services, office work and education. In turn, these newly digital products have reshaped people’s perceptions and behaviours. Society has experienced an irreversible leap into digital life.
Following the outbreak, Tencent, Alibaba and vertical online healthcare platforms like DXY began offering the public remote medical services. People consulted with online doctors, conducted self-assessments and decided whether to go to a hospital for further medical checks or remain at home. These simple screening tools reduced non-essential hospital visits and caregiver workloads while mitigating the risks of cross-infection.
Remote technology has enabled hospitals to share their best resources over great distances. Thanks to China’s 5G networks, many Wuhan hospitals, have been able to connect with counterparts in Beijing, allowing experts in the capital to provide real-time consultation based on ultra-high-definition images.
China is leading the way in development of 5G technology China is leading the way in development of 5G technology Image: Statista
Keeping 276 million students learning online has advanced the digitalization of education. In mid-February, the government ordered more than a quarter of a billion full-time students to resume their studies through online platforms - the largest “online movement” in the history of education. Hundreds of industrial internet-based online educational platforms now provide free-of-charge, individual live streaming services or share their open class content. During the Spring Festival period, Tencent Classroom alone added nearly 1.28 million new users.
Starting with remote offices, the digitalization of business and human resource management has moved up the agendas of corporate managers. Online collaborative platforms from Tencent, Alibaba, Huawei, Byte Dance and Baidu have been refined to meet surging consumer demand. Tencent Conference added more than 100,000 Cloud Hosts in only eight days between 29 January and 6 February.
Enabler: a new co-governance model for modern society
During this period a new type of social governance has arisen; one enabled by the industrial internet. Governments now actively engage partners to improve the efficiency and quality of municipal services. Empowered by digital tools, communities and people are active stakeholders in social governance. Co-governance, involving multiple participants, is emerging as a new model for today’s increasingly complicated society.
In China, the digital provision of municipal services infiltrates government agencies in many cities. The outbreak has expedited this process and agencies have digitized further. By 8 February, there were 100-plus municipal service “mini programmes” featuring epidemic status information. On WeChat, these programmes grew their users by nearly 60% in under 3 weeks.
Importantly, the industrial internet has empowered communities and people in the war against COVID-19. Through digital platforms, volunteer teams of residents within communities assist in disinfection and deliver supplies aided by digital community management and communication tools.
US cases of COVID-19 have now surpassed those in China US cases of COVID-19 have now surpassed those in China Image: Statista
In addition, the advent of the “Health QR Code” lets users submit information regarding travel to major epidemic outbreak regions and details close contact with infected people and other relevant information. A three-colour scale indicates the person’s recent virus-related health history, enabling them to cooperatively comply with virus-related prevention and control policies.
Through the “ACE effect”, the industrial internet provides a fundamental infrastructure for empowering individuals and organizations. Enterprises, government and individuals have all actively engaged in the war on COVID-19 through the advantage supplied by this technology and the advantage this creates has helped China to almost stop the outbreak.
What is the World Economic Forum doing about the coronavirus outbreak?
A new strain of Coronavirus, COVID 19, is spreading around the world, causing deaths and major disruption to the global economy.
Responding to this crisis requires global cooperation among governments, international organizations and the business community, which is at the centre of the World Economic Forum’s mission as the International Organization for Public-Private Cooperation.
The Forum has created the COVID Action Platform, a global platform to convene the business community for collective action, protect people’s livelihoods and facilitate business continuity, and mobilize support for the COVID-19 response. The platform is created with the support of the World Health Organization and is open to all businesses and industry groups, as well as other stakeholders, aiming to integrate and inform joint action.
As an organization, the Forum has a track record of supporting efforts to contain epidemics. In 2017, at our Annual Meeting, the Coalition for Epidemic Preparedness Innovations (CEPI) was launched – bringing together experts from government, business, health, academia and civil society to accelerate the development of vaccines. CEPI is currently supporting the race to develop a vaccine against this strand of the coronavirus.
The Forum has created the COVID Action Platform, a global platform to convene the business community for collective action, protect people’s livelihoods and facilitate business continuity, and mobilize support for the COVID-19 response. The platform is created with the support of the World Health Organization and is open to all businesses and industry groups, as well as other stakeholders, aiming to integrate and inform joint action.
As an organization, the Forum has a track record of supporting efforts to contain epidemics. In 2017, at our Annual Meeting, the Coalition for Epidemic Preparedness Innovations (CEPI) was launched – bringing together experts from government, business, health, academia and civil society to accelerate the development of vaccines. CEPI is currently supporting the race to develop a vaccine against this strand of the coronavirus.
These enabling capabilities will outlast the COVID-19 pandemic and make lasting contributions to the sustainable development of mankind. Tencent’s partnership with the UN, in recognition of its upcoming 75th anniversary, is a good example. The initiative will ask millions of participants worldwide how our planet should look in 2045 and what role international cooperation can play in solving our common challenges, both now and in the future.
For most people alive today, anywhere in the world, we have never faced a crisis of such magnitude. It is the first true test of our ability to stand together in the face of a common enemy.
Now is the time for neighbourliness, not hostility. Let this event serve as a wake-up call: our governments must be responsible to the people and enter into a collaborative relationship for the well-being of this and future generations. Should we lose, then we lose together; when we achieve victory it will be because we did it together.
Lau Sengyee, Senior Executive Vice President, Chairman of Group Marketing and Global Branding, Tencent
After Wuhan, capital city of Central China's Hubei Province hit hardest by the COVID-19 pandemic in the country, lifted its city lockdown after 76 days in isolation to contain the novel coronavirus spread, China officially entered the next stage of combating the virus.
It is time for the US to accept the fact: China is indeed working miracles, and will certainly do more. Realizing this reality will benefit the US itself and China-US relations.
While Malaysia strives to move into the 5G era, the current 4G mobile network connectivity is still found wanting in many areas in the country, including the Klang Valley.
Mobile users in areas such as Taman TAR in Ampang, Jalan Damai Jasa in Alam Damai, Cheras Hartamas and certain areas in Subang, Selangor, face connectivity issues.
Wong Sew Kin, a senior lecturer at the Faculty of Engineering, Multimedia University, said there are areas within the Klang Valley that face a drop in network signals.
“Even places near my house in Bukit Beruntung, Rawang, have no signal at all let alone the internet,” he said, adding that more needs to be done for telecommunications infrastructure in Malaysia if it is to be on par with nations such as Singapore and China.
“We are venturing into 5G now but there are still problems with connectivity. We should address this to solidify our mobile network infrastructure so that we are able to make quick and steady advancement without having to worry about minor issues. It is important that we iron out the kinks.”
He added the lack of network signals can be attributed to the lack of base stations, or simply known as telco towers, in certain areas.
“As far as I know, the building of base stations has nothing to do with the government as it’s usually up to the telcos and they prioritise providing network connectivity in highly populated and commercial areas.
“However, the government can play its part by providing incentives for telcos to set up more base stations to ensure that we are fully connected,” he said.
Anusha Ravi, a resident of Alam Damai in Kuala Lumpur, told theSun she often has to direct her e-hailing drivers through the phone to her residence as the drivers are unable to use navigation apps due to the poor network signal.
A resident of Taman Billion in Cheras, Kuala Lumpur, said he has faced poor network coverage for years despite being close to commercial areas.
“I have complained about this many times but nothing has been done,” he said, adding that he has to walk some distance away from his house just to make a call.
However, another expert who declined to be named, specialising in base station construction and installation, said the government is already doing all it can to ensure connectivity.
“The government, through the Malaysian Communications and Multimedia Commission’s Universal Service Provision fund, provides contractors and telcos opportunities to develop network infrastructure and connectivity in under-served areas, especially rural places.
“To my knowledge, sometimes we face issues such as a drop in network signals due to lack of base stations within a certain range. Sometimes there is no land to build base stations in between.”
Telcos sometimes face problems when planning to build base stations due to protests by residents in the area.
For instance, residents in Taman Sri Puteri, Bayan Lepas in Penang, successfully lobbied for the removal of telco towers in their area recently.
Among their reasons was that the towers were too close to their homes and thus were a health hazard.
Tutela, an independent crowdsourced data company, noted in its “State of mobile Networks 2019: Southeast Asia” report last year that Thailand beat Malaysia in a test where a mobile connection was good enough for basic internet usage.
The Philippines and Indonesia came out third and fourth.
“All four countries in the report are relatively close when it comes to basic quality. Thailand takes first place, with users able to make a voice over internet protocol call – a technology that allows you to make voice calls using a broadband internet connection or check emails at least 92.5% of the time when connected to one of the country’s networks.”
The battle over 5G network suppliers is part of a broader push by the Trump
administration to check China's rise as a global technology powerhouse.PHOTO: REUTERS
